Shipping, Deliveries & Returns
Shipping & Delivery
Shipping
Free shipping for all orders above $150.00
(excluding items that say CLICK & COLLECT ONLY)
A flat shipping rate of $20 applies to all purchases below $150.00
Please allow up to 3 business days for your order to be shipped.
Sedonia only ships within Australia.
Delivery
Depending on your location your order may take between 2 and 10 days to arrive.
Please refer to your tracking number for a delivery status update on your order.
If you’re still having issues, please email shop@sedonia.com.au
Returns Policy
Please note that there is no refund or exchange on sale items.
Faulty Items
Sedonia inspects all items thoroughly before posting to our customers. If your product arrives damaged or faulty please call our shop on +61 499 204 789 within 5 business days of receiving and we will organise a refund or replacement for you.
Changed your mind?If you simply wish to exchange a product because it is not suitable for you, please call our store within 5 business days of receiving to obtain a refund authorisation. Once authorised, our staff will assist you with information about returning the item. Please note that we don’t offer refunds for change-of-mind returns, but rather can offer a replacement product or a credit note for the item less the original postage costs you paid for the item (if applicable). You will need to cover postage of the item back to our store. If you are in a position to return the item directly to our Seddon store, this is a preferred option as it will save on postage costs.
Our address for returning items
Sedonia
41 Gamon Street
Seddon, VIC 3011
0499 204 789